| Role | Agent Manager |
| Model | claude-sonnet-4.6 |
| Channel | Telegram + WhatsApp |
| Tasks | Oversight, escalation, coordination |
| Role | GLPI Helpdesk Agent |
| Model | gpt-5.4-mini |
| Schedule | Mon–Fri 09:00 & 14:00 WIB |
| Tasks | Category fix, KB creation |
| Role | Zabbix Network Monitor |
| Model | gpt-5.4-mini |
| Schedule | Every 12 hours |
| Tasks | Alert cleanup, ticket creation |
| Role | Data Fullstack |
| Model | claude-sonnet-4.6 |
| Reports to | Rain 🌧️ |
| Tasks | DWH · Airflow · dbt · Metabase |
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